Terms of Service
Chapter 1 General Provisions
Article 1 (Purpose)
These Terms of Use hereinafter referred to as the “Terms” set forth the conditions of use for the ShoeCatch platform operated by KRISTINCOMPANY Co., Ltd. hereinafter referred to as the “Company” and its related web and mobile services hereinafter collectively referred to as the “Service”, the rights, obligations, and responsibilities of members and the Company, and other necessary matters.
By agreeing to these Terms, members may use the Service provided by the Company without entering into a separate service agreement.
Article 2 (Prior Notice on Generative Artificial Intelligence)
Artificial intelligence AI is actively used in the operation, production, and provision of the Service provided by the Company, and most features are provided based on generative artificial intelligence.
Article 3 (Definitions)
The definitions of terms used in these Terms are as follows.
1. “ShoeCatch” means the virtual business place, platform, or service space established by the Company to provide the Service. It includes mobile web services and websites accessed through information and communications facilities such as computers, or mobile information and communications devices such as smartphones and tablets.
2. “Service” means the services provided by the Company to members through ShoeCatch. It includes all related services such as mobile and website platforms, content, and customer support.
3. “Member” means a person who enters into a use agreement in accordance with these Terms and uses the Service provided by the Company.
4. “Account” means a login account based on an email address and password required to use the Service. An Account is required to use the Service.
5. “Paid Service” means AI features, digital content, and all related services provided for a fee within the Service.
6. “Recurring Subscription” means a method of use in which, whenever a member pays the service usage fee on a monthly or annual basis through a designated payment method that has been pre-authenticated and registered for the use of Paid Services, payment is automatically made on a recurring basis without a separate authentication process, and the usage period is renewed.
7. “Subscription Plan” means the service pricing plan selected by a member to use Paid Services. Detailed benefits and terms of use for each Subscription Plan are specified on the information page within the Service or in separate operating policies.
8. “Credits” means virtual usage units granted by the Company to a member for use of the ShoeCatch Service. Credits may be provided free of charge on a one-time basis for use during a specific period according to the Company’s promotional policy, or may be provided through a Recurring Subscription or paid purchase. Credits are deducted and consumed when using ShoeCatch AI features, and the amount provided and deduction standards are determined according to the Subscription Plan and the type of AI feature used.
9. “Additional Use” means the act of using Paid Services for a certain period by paying an additional fee and receiving additional Credits after all monthly Credits provided under the member’s current Subscription Plan have been consumed.
10. “Subscription Cancellation” means that a member cancels the recurring subscription payment and stops using the Paid Service. Refunds resulting from Subscription Cancellation shall be governed by these Terms.
11. “Content” means all information uploaded or downloaded by a member while using the Service. This includes codes, text, voice, sound, images, videos, figures, colors, images, and similar materials including composites, and also includes Generated Outputs created by the member using Service features.
12. The meaning of terms not defined in this Article shall follow individual service notices, posted policies, and general commercial practices.
Article 4 (Posting and Amendment of Terms)
1. The Company shall post the contents of these Terms on the initial screen of the Service so that members can easily access them. However, the full text of the Terms may be made available through a linked screen.
2. The Company may amend these Terms within the scope that does not violate applicable laws and regulations, including the Act on the Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., the Act on Door-to-Door Sales, Etc., and the Framework Act on Consumers.
3. If the Company amends these Terms, it shall specify the effective date and reason for amendment and announce them together with the current Terms on the initial screen of the Service from seven days before the effective date until the day before the effective date. However, if the amendment is unfavorable to members, the Company shall provide a grace period of at least 30 days and notify members individually.
4. If the Company clearly notifies members under Paragraph 3 that failure to express intent by the effective date shall be deemed consent to the amended Terms, and a member does not expressly indicate an intent to terminate the agreement by the effective date, the member shall be deemed to have agreed to the amended Terms.
5. Matters not specified in these Terms and the interpretation of these Terms shall be governed by the Act on the Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, other applicable laws and regulations, or commercial practices.
6. The Company may post individual service policies and ethical guidelines for crime prevention and respect for social ethics within the Service in relation to the use of the Service, and such policies and guidelines shall apply to the extent that they do not conflict with these Terms. By agreeing to these Terms, members shall be deemed to have agreed to comply with individual service policies and ethical guidelines.
Article 5 (Notice to Members)
1. Unless otherwise provided in these Terms, the Company may notify members by email, SMS, SNS, app notification, or other similar means.
2. Notices to all members may replace individual notices by being posted on the initial screen of the Service or on the notice board for at least seven days. However, matters that materially affect a member’s own transaction shall be notified individually.
Chapter 2 Use Agreement
Article 6 (Membership Registration and Management)
1. The use agreement is concluded when an applicant agrees to these Terms and the Privacy Policy when applying for membership, enters the necessary information in the application form provided by the Company, applies for use, and the Company approves such application.
2. When registering member information for use of the Service, the applicant must provide complete information that matches current facts. However, this does not apply to optional information that is not required for the use of the Service. In principle, the same person may not register multiple accounts, and members who do not enter their real name or actual information may not receive legal protection.
3. If any information entered at the time of membership registration changes, the member must immediately update it online or notify the Company by email, customer center, or other means. The Company shall not be liable for any disadvantages arising from the member’s failure to do so.
4. A person under the age of 14 or under the age of majority prescribed by the relevant country must obtain consent from a legal representative. Minors aged 14 or older must also review these Terms together with their legal representative, and the legal representative must sufficiently explain and protect the minor from risks arising from the use of the Service.
Article 7 (Approval and Restriction of Use Application)
1. The Company may withhold approval of a use application until the relevant reason is resolved if any of the following applies.
a. There is insufficient capacity in the Service facilities.
b. There is a technical or operational difficulty.
c. The Company otherwise deems it necessary due to its circumstances.
2. The Company may refuse to approve a use application if any of the following applies.
a. The applicant applies using another person’s name.
b. The applicant enters false member information.
c. The applicant applies for the purpose of undermining public order or good morals.
d. The applicant lends or resells the right to use the Service.
e. The applicant reapplies within one year after being deprived of membership due to violation of the Terms.
f. A member whose membership has been restricted or suspended voluntarily terminates the use agreement during the measure period and reapplies.
g. A child under the age of 14 applies without consent from a legal representative.
h. The applicant otherwise violates provisions of these Terms or fails to satisfy the Company’s requirements for approval of use.
Chapter 3 Obligations of the Parties to the Contract
Article 8 (Obligations of the Company)
1. The Company shall not engage in acts prohibited by laws and regulations or these Terms, or acts contrary to public order and good morals, and shall endeavor to provide the Service in a stable manner.
2. The Company shall establish a reasonable security system so that members can safely use the Service, and shall post and comply with its Privacy Policy.
3. If the Company recognizes that a member’s opinion or complaint is justified, it shall process it without delay. If immediate processing is difficult, the Company shall notify the member of the reason and the processing schedule.
Article 9 (Obligations of Members)
1. Members must review and comply with these Terms, Company notices, website usage guides, and individual service policies, and must not engage in any of the following acts.
a. Entering false information when applying for or changing use of the Service.
b. Misappropriating another person’s information or payment method.
c. Altering information posted by the Company or causing service disruption.
d. Collecting, storing, posting, or distributing another member’s personal information or account information without authorization.
e. Copying, disassembling, imitating, or modifying the Service through reverse engineering, decompilation, disassembly, or other processing acts.
f. Using the Service through abnormal methods such as hacking or automated access programs, causing load on the Company’s servers, and interfering with normal Service operation.
g. Lending, transferring, or granting Account access rights to a third party other than oneself.
h. Transmitting or posting information prohibited by the Company, including computer programs.
i. Using the Service in an unhealthy manner, including gambling or inducing speculative acts, entering, exchanging, or posting obscene or vulgar information, linking to obscene websites, or transmitting or distributing words, sounds, writings, drawings, photographs, or videos that cause shame, disgust, or fear to others.
j. Transmitting, posting, or distributing illegal information under applicable laws, including illegal information such as obscene materials under the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., child or youth sexual exploitation materials under the Act on the Protection of Children and Youth Against Sex Offenses, and information that infringes another person’s intellectual property rights such as copyrights.
k. Repeatedly posting identical or similar posts, or meaningless posts, for the purpose of flooding a bulletin board.
l. Using the Service for purposes other than its original purpose, such as profit-making, business, advertising, promotion, political activities, or election campaigns, without the Company’s consent.
m. Unauthorized copying, distribution, encouragement, or commercial use of information obtained through the Company’s Service, or using the Service by exploiting known or unknown bugs.
n. Deceiving others to obtain benefits or causing damage to others in connection with the use of the Company’s Service.
o. Infringing copyrights or other intellectual property rights of the Company or third parties.
p. Infringing portrait rights or other personality rights of the Company or third parties, damaging reputation, or interfering with business.
q. Acquiring or using Credits through improper methods not prescribed by the Company.
r. Selling, purchasing, transferring Credits, or engaging in acts substantially equivalent thereto.
s. Any other illegal act or act that violates these Terms.
2. Members must comply with applicable laws and regulations, these Terms, usage guides, service-related notices, individual service policies, and matters notified by the Company, and must not interfere with the Company’s business.
3. Members are responsible for managing their own ID, password, payment method information, and similar information, and must not allow a third party to use their ID or password.
4. If a member becomes aware that their Account has been misappropriated or is being used by a third party, the member must immediately notify the Company and follow the Company’s instructions.
5. The Company shall not be liable for any disadvantages or problems suffered by a member due to violation of the precautions in Paragraphs 3 and 4 or negligent management by the member.
Chapter 4 Service Provision and Use
Article 10 (Use of Service)
1. Members shall use the Service in compliance with the matters prescribed in these Terms.
2. Members may use the Service from the time the Company approves their use application. However, some services may be used only on a designated date or when certain requirements are satisfied.
3. The Service is provided 24 hours a day, year-round. However, the Service may be temporarily suspended for operational or technical reasons of the Company, and in such case, the Company shall provide prior notice. If prior notice is impossible due to unavoidable reasons, notice shall be provided afterward.
4. The Company may set or change the types and number of devices through which each member may use the Service.
5. Members shall comply with the following FUP Fair Use Policy for the Company’s Service.
a. FUP means a policy based on the premise that members shall use services allowing unlimited use in a reasonable and responsible manner.
b. Members must select a plan suitable for their occupation and business scale, and the Company prohibits malicious use such as abnormal API expansion, bot creation, and account sharing or rotation.
c. If activities reasonably suspected of abnormally high usage or sharing account login information with other users are detected, the Account may be blocked or permanently deleted without prior notice in accordance with Article 13. In such case, refunds may be restricted in accordance with applicable laws, these Terms, and individual service policies.
6. Members warrant that data, workflows, connectors, APIs, and other elements or outputs that they input, post, disclose, generate, or produce in the course of using the Service, regardless of format, including files, images, videos, logic, algorithms, formulas, tools, templates, workflows, processes, apps, agents, APIs, widgets, specific output values, “cracks”, and content on the Service hereinafter referred to as “Data, Etc.”, do not contain illegal information under applicable laws or elements that infringe another person’s intellectual property rights, portrait rights, reputation, or other rights. If legal or ethical issues arise in this regard, or disputes arise with third parties including other members, the member shall be responsible.
7. The Company makes no representations or warranties regarding any characteristics of Data, Etc., including legality, operability, functionality, usefulness, connectivity, security, reliability, or continuous availability. If legal or ethical issues arise in connection with Data, Etc., or disputes arise with third parties including other members, the member shall be responsible.
8. Matters concerning use of the Service not specified in these Terms shall be governed by individual service policies, including matters posted by the Company on the website or separately announced.
Article 11 (Paid Services and Credit Model)
1. The Service is provided for a fee in principle. However, the Company may provide part or all of the Service free of charge to some or all members for a specified period, and such free use shall expire upon the expiration of that period.
2. Specific matters concerning Paid Services shall be governed by the Paid Service information page posted on the site or the Paid Service operating policy.
3. The Company shall clearly display the following matters through the Paid Service information page or a separate Paid Service operating policy.
a. Name or title of the Paid Service.
b. Contents, method of use, usage fee, payment method, and other terms of use of the Paid Service.
c. Conditions and procedures for refund of Paid Service fees.
d. Matters concerning suspension and change of Paid Services.
4. Members who wish to use Paid Services must comply with Paid Service notices or the Paid Service operating policy. If these Terms conflict with Paid Service notices or operating policies, the most recent Terms or notice shall prevail.
Article 12 (Suspension of Service Provision)
1. The Company may suspend all or part of the Service if any of the following applies.
a. A key telecommunications service provider or internet network service provider under the Telecommunications Business Act suspends the service.
b. Service provision becomes impossible due to power outage.
c. Suspension is unavoidable due to relocation, construction, maintenance inspection, replacement, or failure of information and communications facilities.
d. A reason that significantly interferes with smooth Service operation occurs, such as failure of Service facilities or excessive use.
e. War, incident, natural disaster, or a national emergency equivalent thereto occurs or is likely to occur.
f. Where the Service provided by the Company is provided through cooperation with a third party, including AI model provider server issues, normal Service provision becomes difficult due to reasons attributable to the external partner.
2. The Company may conduct regular inspections when necessary for Service provision, and the regular inspection time shall be announced on the Service provision screen.
3. If the Service is unstable or urgent improvement is required, the Company may conduct emergency inspections. In such case, the Company shall notify members by email, site posting, or similar means and announce the inspection time within the Service. If there are urgent or emergency circumstances that cannot be notified in advance, the Company may notify members afterward.
4. If the Company temporarily suspends Service provision without reasonable grounds and damage occurs to members, the Company shall compensate for such damage. However, this shall not apply if the Service is suspended due to any reason under Paragraph 1 or if the Company proves that there was no intent or negligence on its part.
5. The Company may suspend the Service if it becomes difficult to continue the Service due to significant managerial reasons, such as business closure following business transfer, division, merger, expiration of content provision contracts, or significant deterioration of Service profitability. In such case, the Company shall announce and notify members of the suspension date and reason at least 30 days before the suspension date through the initial screen or linked screen of the site, the Company homepage, or other Service provision screen.
Article 13 (Membership Withdrawal and Loss of Qualification)
1. A member may request termination of the use agreement withdrawal from membership from the Company at any time, and the Company shall process such request without delay.
2. If a member falls under any of the following, the Company may restrict or suspend the member’s qualification or terminate the use agreement.
a. The member registered false information when applying for membership.
b. The member violated Article 9 Paragraph 2.
c. The member fails to perform obligations by the due date regarding Service usage fees owed to the Company and other debts related to use of the Service.
d. The member threatens the order of electronic commerce by interfering with another person’s use of the Service or misappropriating information.
e. The member violates the prohibited obligations under Article 9 Paragraph 1.
f. The member violates the obligations of users using the Service under Article 23.
g. The member otherwise uses the Service to engage in acts prohibited by laws and regulations or these Terms, or acts contrary to public order and good morals.
3. If the Company takes a use restriction measure under Paragraph 2, it shall notify the member in advance of the following matters. However, if otherwise prescribed by law, if there is a material violation of the Terms, or if urgent action is required, the Company may notify the member afterward.
a. Reason for the use restriction measure.
b. Type and period of the use restriction measure.
c. Method for filing an objection to the use restriction measure.
4. The Company may suspend use of the Service for the relevant Account until the investigation of the following reasons is completed.
a. A legitimate report is received that the Account has been hacked, misappropriated, or used for a crime.
b. Other equivalent reasons require provisional measures for use of the Service.
5. If the same act is repeated two or more times after the Company restricts or suspends membership qualification, or if the reason is not corrected within 30 days, the Company may deprive the member of membership qualification.
6. If the Company deprives a member of membership qualification, it shall delete the member registration. In such case, the Company shall notify the member and provide an opportunity to explain by setting a period of at least 30 days before deleting the member registration.
7. If the Company takes sanctions under this Article due to a member’s violation of these Terms, the Company shall not compensate for damage arising from the member’s inability to use the Service, and refunds or compensation related to the member’s use of Paid Services may be restricted in accordance with applicable laws, these Terms, and individual service policies.
8. Upon membership withdrawal, re-registration as a member shall be restricted for three months. However, re-registration is possible if approved by the Company.
9. Except where there is a legal obligation to retain information or consent has been obtained from the data subject, the Company shall destroy the relevant personal information without delay when the purpose of processing personal information has been achieved or the retention period has expired. The Company does not operate a separate dormant account policy for long-term inactive members.
Article 14 (Provision of Information)
The Company may provide members with information deemed necessary during use of the Service through various transmission media such as email or phone number registered with the Company, SMS, SNS AlimTalk, and mail. However, for advertising and marketing information, the Company shall obtain the member’s consent to receive such information.
Article 15 (Posting of Advertisements)
1. The Company may post advertisements on Service screens, the homepage, emails, and similar channels in connection with Service operation.
2. Members may be connected to advertisements or services provided by third parties through banners or links provided by the Company’s Service.
3. If members are connected to advertisements or services provided by third parties under Paragraph 2, the relevant area is not included in the scope of the Company’s Service. Therefore, the Company does not guarantee reliability or stability thereof, and shall not be liable for damage suffered by members as a result unless caused by the Company’s intent or gross negligence.
Article 16 (Service Use and Content Management)
1. If a report is received or the Company deems it necessary, the Company may review whether Content is illegal or violates AI ethics regulations. For Content reasonably deemed to violate Company policies or laws and regulations, including Article 9 Paragraph 1 and Article 10 Paragraph 6, the Company may restrict use, delete, or refuse posting in accordance with the procedure under Article 13 Paragraph 3. However, this does not mean that the Company must review Content or bears an obligation to review Content.
2. If a member violates applicable laws or these Terms, or if the Company detects abnormal use and deems it necessary, the Company may delete the member’s Data, Etc. or restrict its use, and may take measures under these Terms. The Company shall not be liable to members in this regard, including but not limited to members who disclose or sell the relevant Data, Etc., members who directly use Data, Etc., or members who use Data, Etc. to produce their own Data, Etc.
3. The Company may monitor members’ Service use and Data, Etc. before or after use only for the purpose of detecting and preventing violations of applicable laws or these Terms, including responding to violations. However, the Company does not bear an obligation to monitor.
4. The Company may store Data, Etc. related to members’ use of the Service for backup purposes and similar purposes. However, the Company does not bear an obligation to store such data.
5. The Company may lawfully collect and use members’ input values and similar information in accordance with applicable laws such as the Personal Information Protection Act in order to provide customized content to members in some services such as newsletters.
6. The Company may lawfully cooperate with investigative agencies in accordance with applicable laws if there is a written request from an investigative agency regarding illegal information.
7. Rights and Ownership of Generated Outputs
a. As between the member and the Company, the member shall retain, to the extent permitted by applicable laws, all rights, title, and interest in all data input through the Service, including reference images, sketches, text prompts, and other input values hereinafter referred to as “Input Data”, and all outputs generated or edited therefrom hereinafter referred to as “Generated Outputs”. Except as expressly permitted in this Article, the Company shall not acquire any rights to Input Data or Generated Outputs.
b. The Company may store, copy, transmit, and process Input Data and Generated Outputs to the extent necessary for provision of the Service, which constitutes a non-exclusive and limited license for the purpose of providing the Service.
c. If the Company wishes to use a member’s Input Data or Generated Outputs for purposes of service promotion or marketing, model training, product improvement, or provision to third parties, the Company must obtain separate written or electronic consent hereinafter referred to as “Data Utilization Consent” from the member in advance, specifying the relevant purpose and method of use.
d. Data Utilization Consent shall be effective independently of the Service use agreement, and a member may withdraw such consent at any time. However, withdrawal of consent shall not affect uses lawfully made prior to such withdrawal.
e. Whether Generated Outputs are recognized as copyrighted works and their legal nature shall be determined in accordance with applicable laws and the interpretation of competent authorities, and the Company does not provide any separate legal warranty in this regard.
8. Use of Third-Party AI Systems and Data Processing
a. The Service may include artificial intelligence or machine learning modules owned and operated by third parties hereinafter referred to as “Third-Party AI Systems”. By entering into enterprise contracts or equivalent data processing agreements hereinafter referred to as “DPAs” with the relevant third-party providers, the Company takes contractual and technical protective measures to ensure that member data is not used for training third-party AI models.
b. Members acknowledge and agree that when using Third-Party AI Systems, the terms of use and data processing policies of the relevant third-party providers shall additionally apply. The Company shall make a link to the most recent version of the applicable policies available at all times on a notice page within the Service, and shall provide notice by email or in-Service announcement at least 30 days before the effective date of any material change.
※ Link to Third-Party AI Service Providers and Policy Information
c. When changing third-party providers, the Company shall ensure that the level of personal information protection is not reduced compared to the current level, and shall provide prior notice in a manner equivalent to that of the preceding paragraph if a change occurs that may have a material effect on members’ rights.
9. Limitation of Scope of Data Use
a. The Company shall process member data only within the scope of “Service Operation Purposes” strictly enumerated below, and shall not use it for any other purpose or sell, lease, or share it with third parties.
1) Data rendering, transmission, encrypted storage, and system maintenance for normal Service operation.
2) Technical support, failure diagnosis and recovery, and customer support CS responses at the explicit request of a member.
3) Detection of illegal or harmful content, response to policy violations, and Service security management.
10. Data Security and Isolation
a. The Company shall manage each member’s data and Generated Outputs on a workspace basis in an environment that is physically and logically completely separated, and shall operate strict access control and system isolation policies to ensure that one member’s data is not used in another member’s use of the Service, including viewing, generation, recommendation, and reuse.
b. The Company shall establish and operate reasonable technical and administrative protective measures at the level of commercial cloud services, and shall continuously endeavor to maintain an appropriate level of security in consideration of the characteristics of the Service and the sensitivity of the data processed.
c. The Company shall apply industry-standard encryption technology to Data at Rest and Data in Transit, provided that the specific specifications of the applied technology shall be determined according to the Service operating environment and security policy.
d. In the event of a data breach incident, the Company shall notify the affected members and the competent authorities within the period prescribed by applicable laws, and shall immediately take measures to minimize the damage.
11. Data Management in the Enterprise Environment
a. The Company may process member data by linking it with dedicated storage outside the Company’s infrastructure or with the member’s own storage system pursuant to a separate agreement with an enterprise member.
b. In such case, responsibility for the storage and management of the data lies with the operator of the relevant storage or system, and the Company shall bear responsibility only for technical processing within the scope of such linkage.
c. The data processing under the preceding paragraph shall be governed by a separate Data Processing Agreement DPA, which shall include matters such as data location, retention period, access control, and auditability.
d. The Company shall cooperate, within technically and contractually possible scope, to reflect the security policies or regulatory requirements of enterprise members.
12. Limitation of Warranties and Liability for Generated Outputs
a. The Company makes no express or implied warranties as to the accuracy, completeness, timeliness, or fitness for a particular purpose of outputs generated by AI systems within the Service. Members acknowledge that due to the nature of AI systems, Generated Outputs may be incomplete or contain errors, and confirm that they shall be solely responsible for all consequences arising from reliance thereon.
b. Members acknowledge and agree that Generated Outputs may infringe the intellectual property rights of third parties. Final legal review and judgment regarding the commercial use and distribution of Generated Outputs shall be performed under the member’s responsibility, and the Company shall not be liable for disputes with third parties arising from members’ use of Generated Outputs.
c. Notwithstanding Paragraph 2, if infringement of a third party’s intellectual property rights is directly caused by a critical defect in the AI model or training data provided by the Company itself, the scope and procedure for compensation shall follow the indemnification and compensation policy hereinafter referred to as “Indemnification Policy” separately announced by the Company.
d. To the maximum extent permitted by applicable laws, the Company shall not bear any liability for indirect, special, or consequential damages arising in connection with use of this Service, including but not limited to lost profits, loss of data, loss of business opportunities, and reputational damage.
e. The Company’s total damages liability shall not exceed, under any legal theory, the total amount of Service usage fees actually paid by the member to the Company during the 12 months immediately preceding the time the damages occurred.
f. The limitation of liability provisions of this Article shall not apply to damages caused by the Company’s intent or gross negligence, or to cases where such limitation is strictly prohibited by applicable laws.
Article 17 (Ownership of Copyrights, Etc.)
1. All intellectual property rights held by a member in relation to Content belong to the member.
2. If a member discloses Data, Etc. to other members using features within the Service, the member shall be deemed to have granted other members a free license to use the relevant Data, Etc. or create derivative works. This license is worldwide and without time limitation, and the member warrants that they have the lawful right to grant such license. However, it does not include the right to reproduce or distribute Data, Etc. itself and Data, Etc. that does not amount to derivative works. Members may limit the scope of license grant or set it as paid in accordance with Company policy.
3. Due to the nature of the Service, the Company does not warrant that Generated Outputs created by members using Service features or information exposed during the creation process do not infringe another person’s copyright or intellectual property rights. Members are responsible for the use of Generated Outputs created using Service features.
4. The Company may use posts uploaded by members within the Service and Generated Outputs created using Service features for the following purposes, only where Data Utilization Consent has been obtained.
a. Exposure within the Service.
b. Promotion of the Service.
c. Operation and improvement of the Service.
d. Research for development of new services.
Methods of use include storage, reproduction, modification, public transmission, display, distribution, and creation of derivative works.
5. The Company shall not share members’ files and data with others except as specified in these Terms, individual service policies, Service terms of use, and the Privacy Policy.
6. Members warrant that materials such as text and images entered in the course of using the Service do not infringe intellectual property rights or other rights of third parties. If a dispute with a third party arises due to violation of this warranty, including litigation, objection, or rights claim, the member shall indemnify the Company, resolve the dispute, and compensate the Company for any damage suffered.
7. This Article 17 shall remain effective while the Company operates the Service and shall continue to apply even after membership withdrawal.
8. If Article 103 of the Copyright Act applies, the Company may suspend reproduction and transmission in accordance therewith.
Chapter 5 Orders and Payments
Article 18 (Recurring Subscription and Payment)
1. Members agree to the pricing policy charged for use of Paid Services provided by the Company. Specific details of the pricing policy shall be provided in accordance with Article 11 and may change depending on market conditions and similar factors.
2. Members enter into a use agreement and pay the subscription fee in accordance with these Terms and the posted purchase conditions by selecting a Subscription Plan for use of Paid Services and clicking buttons such as “Purchase”, “Payment”, or “Confirm Payment”. Unless otherwise announced by the Company within the Service before concluding the Paid Service use agreement, the Paid Service begins immediately upon payment of the subscription fee by the member.
3. Members shall register a primary payment method through electronic payment credit card billing service or another method recognized by the Company, and shall pay subscription fees and usage fees charged according to the payment policy in accordance with the following. However, companies and institutions may use pricing plans, payment methods, and settlement methods separately agreed with the Company.
a. Members agree to make payment by selecting a payment method provided by the payment processor affiliated with the Company. The payment processor can be confirmed in the Privacy Policy.
b. Members must register a primary payment card or payment method through identity verification or other methods provided by the payment processor for payment processing.
c. If a payment card or payment method is registered, the member shall be deemed to have agreed that the subscription fee for using Paid Services provided by the Company will be automatically paid through the payment method designated at the time of purchase without a separate authentication process.
d. If payment fails due to issues with the member’s registered payment card or payment method, payment system failure, or if unpaid fees arise for other reasons, the Company may attempt to make payment again using the member’s registered payment card or payment method, and in such case, the Company shall not separately notify the member of the retry attempt.
e. If a member’s credit card or another type of payment method is rejected due to personal credit, delinquency, or similar issues and costs for use of the Service are not settled, use of the Service may not begin or may be suspended, and if the problem continues, membership qualification may be revoked.
4. The usage period of a member’s Paid Service subscription begins when the member first pays for the selected pricing plan. Thereafter, payment is automatically made monthly or annually according to the subscribed pricing plan. The end date of the usage period shall be the day before the next payment date. However, if the payment date does not exist in the relevant month, the last day of that month shall be deemed the payment date. Details such as price by pricing plan, provided Credits, available features, and Additional Use conditions can be confirmed on the detailed page for recurring subscription application.
5. Basic Credits provided under a Subscription Plan are renewed and provided at each payment cycle, and members may use Paid Services by having Credits deducted based on usage. Credits are deducted when using paid features designated by the Company, such as AI generation and editing within the Service, and the deduction standard may vary depending on the type of AI feature.
6. Unused remaining Credits among the basic Credits regularly provided on a monthly or annual basis under the Subscription Plan selected by the member shall automatically expire upon the lapse of the recurring subscription period. However, basic Credits shall be renewed and reissued on the start date of the next subscription period.
7. If additional Credits are needed during the subscription period after the basic Credits provided under the member’s current Subscription Plan are used, the member may pay for Additional Use top-up in units of 10,000 Credits. Fees and conditions for Additional Use shall follow the information page within the Service. Unlike basic Credits provided under the Subscription Plan, purchased Credits acquired through Additional Use may be used for up to 90 days from the date of separate payment issuance date, including that day, and shall automatically expire after the validity period of the purchased Credits has passed. However, if otherwise restricted by applicable laws, such laws shall apply.
8. Promotional Credits, event Credits, and test Credits provided free of charge may be used only within the specific validity period designated by the Company and shall not be refundable.
9. If a member upgrades or downgrades a plan while using Paid Services, specific matters shall follow the following operating policy.
a. If a member changes to a higher plan with a higher usage fee before the end date of the current Subscription Plan, namely during the usage period, the member may immediately pay the difference between the higher plan and the existing plan price [higher plan price minus existing plan price] and receive the benefits of the changed plan. In this case, the recurring payment cycle of the existing plan shall change based on the time the newly changed plan is paid for, and the subscription period shall be renewed with the payment time as the start date. From the next payment date, the changed higher plan amount shall be charged on a recurring basis.
b. When upgrading to a higher plan during the usage period as described above, Credits shall be calculated and immediately issued as the remaining amount after deducting Credits already used under the existing plan from the basic provided amount of the higher plan. The validity period of Credits issued due to the plan change shall be reset based on the subscription validity period from the date of payment for the plan change, and such Credits shall expire upon expiration of the subscription period.
c. If a member wishes to downgrade the Subscription Plan in use to a plan with a lower usage fee, the change shall apply from the next recurring payment date. The member may continue to use Paid Services under the existing plan until the downgrade takes effect.
10. The Company may request additional information from members to the extent necessary for payment of subscription fees, and members must accurately provide the information requested by the Company. The Company shall not be liable for damage arising from false or inaccurate information provided by a member unless caused by the Company’s intent or negligence.
11. Members may not transfer, lend, or sell rights related to a recurring subscription Account to a third party. Third parties under this Paragraph include corporations within the same corporate group.
12. If a minor under the age of 19 enters into a Paid Service use agreement, consent from a legal representative must be obtained for the relevant use agreement. Whether consent from a legal representative has been obtained shall be confirmed according to the procedure prescribed by the Service. If a member who is a minor under the age of 19 enters into a Paid Service use agreement without consent from a legal representative, the member or the legal representative may cancel it.
13. The Company may change product composition and fees, and shall provide prior notice of the effective date and details of the change.
Article 19 (Withdrawal of Offer and Refunds)
1. Members may request withdrawal of offer within seven business days after payment for Paid Services and Additional Use top-up. However, this applies only where the relevant Paid Service, Credits, or provided benefits have not been used at all.
2. If any of the following applies, withdrawal of offer may be restricted within the scope permitted by applicable laws. However, if applicable laws require the Company to take measures to restrict the right of withdrawal of offer, the Company shall take such measures.
a. All or part of the purchased Credits has already been used.
b. Paid Services and additional benefits provided under the Recurring Subscription have begun.
c. The member has already used or partially consumed the item, causing its value to significantly decrease.
d. A giveaway provided for an event or promotion, or Credits additionally provided free of charge, has been used.
3. If a member creates Content using AI features provided through Paid Services, the member shall be deemed to have used the utility value of the goods due to the nature of digital content, and withdrawal of offer, refund, and exchange under Article 17 Paragraph 1 of the Act on the Consumer Protection in Electronic Commerce, Etc. may be restricted. Members must take this into account when applying for a Recurring Subscription or purchasing Credits.
4. Notwithstanding Paragraphs 1 and 2, if the content of the purchased Paid Service differs from what was displayed or advertised, or is performed differently from the contents of the purchase agreement, the member may withdraw the offer within three months from the date the relevant Paid Service became available or within 30 days from the date the member became aware or could have become aware of such fact.
5. When requesting withdrawal of offer, members must apply through the customer center or email guided by the Company. The Company may request additional evidence to confirm the member’s legitimate reason for withdrawal, and may suspend transaction progress until confirmation is completed.
6. Members may cancel a Recurring Subscription through membership details, the Subscription Plan management menu, customer center, or similar channels. If cancellation is made before the next payment date, subsequent automatic payments will not occur, and for the already paid subscription fee and Credit usage period, the member may use the Service until the end of the relevant period.
7. Refund standards for Paid Services and paid Credits are as follows.
a. Monthly recurring payment
1) If there is no history of using Paid Services: A full refund shall be provided if Subscription Cancellation is made within seven business days from the payment date.
2) If there is a history of using Paid Services: Withdrawal of offer, termination of the Paid Service use agreement, and refund shall not be provided for the month in which the Service was used.
b. Annual recurring payment
1) If there is no history of using Paid Services: A full refund shall be provided if Subscription Cancellation is made within seven business days from the payment date.
2) If there is a history of using Paid Services: The member may use the Service until the payment reference date of the month that includes the termination application date, and the subscription fee for the month that includes the termination application date shall not be refunded. The Company shall refund the remaining balance after deducting, from the total payment amount, the amount corresponding to the number of days already used calculated on a monthly basis. In this case, the deduction shall be calculated based on the regular monthly subscription price of the relevant Subscription Plan, not the discounted price provided under the annual recurring payment, and the Company may impose a separate penalty fee. For refund and penalty policies upon termination of an annual subscription commitment, the Company shall provide a separate site posting or prior expected result guidance.
8. If a member’s refund request complies with applicable laws and these Terms, the Company shall request suspension or cancellation of the charge from the relevant payment method provider within three business days from the date the refund reason is confirmed, and in principle shall refund through the same payment method used by the member. However, if refund through the same method is impossible, the Company may refund through account transfer or another method, and shall notify the member in advance.
9. Paid Services and Credits provided free of charge, which a member obtained without directly paying the subscription fee through promotions, events, or similar means, shall be provided only until the validity period and then expire, and shall not be subject to refund.
10. If a member repeatedly requests refunds by abusing the refund policy, or if the member’s Account use is restricted or the agreement is terminated due to a confirmed material violation of applicable laws, the Company may restrict refunds within the scope permitted by applicable laws. However, this shall not apply if the member proves that the relevant reason does not apply.
11. Matters concerning withdrawal of offer, early termination, and similar matters not specified in this Article shall follow the Company’s Paid Service notices or separately announced Paid Service operating policies.
12. For services that separately prescribe withdrawal of offer and refund conditions different from this Article, the relevant individual service policy shall prevail.
13. In the event of customer inconvenience or damage related to use of Paid Services, withdrawal of offer, or refunds, members may contact the Company’s consultation center and the Consumer Counseling Center of the Korea Fair Trade Commission. The phone numbers are as follows.
- Company consultation center: Online consultation or 070-4027-2132
- Korea Fair Trade Commission Consumer Counseling Center: 1372
Article 20 (Refund of Overpayments)
1. If an overpayment occurs, the Company shall refund it to the member. However, if the overpayment occurs due to the member’s fault without intent or negligence of the Company, the member may bear the actual costs required for the refund within a reasonable scope.
2. The Company may cancel payment according to the payment method selected by the member or refund through the relevant payment method.
3. The Company may contact the member based on the information provided by the member and request necessary information in order to process the refund of an overpayment.
Article 21 (Measures for Service Defects and Causes Attributable to the Company)
1. If a member is unable to normally use a Paid Service due to a cause attributable to the Company, the Company may take appropriate measures such as problem resolution, extension of usage period, reissuance of Credits, or refund.
2. Members may raise objections through the customer center if there is a reason such as a Service defect, failure, or erroneous charge.
3. After confirming the member’s objection, the Company shall provide the processing result within a reasonable period.
Chapter 6 AI Ethics Regulations
Article 22 (AI Ethics Regulations)
1. All members of the Company value AI ethics and comply with the Company’s own AI ethics regulations. The AI ethics regulations were established for the purpose of preventing and avoiding problems that may arise when using the Company’s Service.
2. The Company aims to provide useful and reliable AI services to members, and prioritizes the generation of proper results and the protection of personal information. The Company endeavors to prevent the generation of incorrect or biased information.
3. The Company operates individual service policies based on applicable laws and regulations, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., the Act on the Protection of Children and Youth Against Sex Offenses, the Copyright Act, and the Public Official Election Act, as well as government guidelines relating thereto.
4. The Company’s AI ethics regulations may be continuously amended, and the Company shall announce any amendment.
Article 23 (Obligations of Users Using the Service)
1. Members may not use the Service for malicious purposes and must not damage the reputation of the Company and the Service through malicious use. Malicious use includes, in particular, acts of intentionally entering inputs during use of the Service to generate biased outputs such as unfairly discriminatory opinions or unfair value judgments. It also includes exposing minors to information harmful to youth, making real persons the subject of sexual abuse or exploitation, or disseminating false information or defamation about real persons.
2. If members disclose Generated Outputs that arise in the course of using the Service externally through SNS or similar channels, they must check whether the outputs contain illegal information under applicable laws, copyright infringement, violent, sexually explicit, or discriminatory expressions, or other information that may infringe rights, cause disadvantages, or cause discomfort to third parties. If legal or ethical issues arise in relation to Generated Outputs or disputes arise with third parties, the member shall be responsible unless caused by the Company’s intent or gross negligence.
3. Members must comply with individual service policies and technical and administrative safeguards established by the Company for the provision of ethical and safe services. In particular, members must not use the Service in a manner that circumvents individual service policies and technical and administrative safeguards by exploiting technical vulnerabilities or limitations of AI.
4. If a member discovers a Generated Output that is or may be problematic while using the Service, the member must immediately notify the Company and actively cooperate so that the Company can improve the relevant part.
5. A member who fails to comply with this Article may have use suspended or restricted without separate notice in accordance with Article 13, and the Company shall not be liable in relation thereto.
6. If a member causes damage to the Company in the process of disclosing Generated Outputs externally, the member shall bear legal responsibility therefor.
Article 24 (Scope of Application of AI Ethics Regulations)
The AI ethics regulations may be continuously amended in accordance with changes in technology and laws and regulations, and the Company shall announce any amendment. Members must check and comply with the announced ethics regulations.
Chapter 7 Miscellaneous
Article 25 (Disclaimer and Damages)
1. If the Company or a member violates these Terms and causes damage to the other party, the violating party shall be liable to compensate for such damage. However, this shall not apply if there is no intent or negligence.
2. The Company shall not be liable for damage suffered by members due to any of the following reasons. However, this shall not apply if caused by the Company’s intent or gross negligence.
a. Use of the Service is impossible due to maintenance, replacement, regular inspection, construction, or other equivalent reasons concerning Service facilities.
b. Service use is disrupted due to the member’s intent or negligence.
c. Posts uploaded by other members lack reliability or accuracy.
d. Transactions or disputes arise between members or between a member and another person through the Service.
e. Use of a service provided free of charge.
f. The benefit expected by the member through use of the Service is not realized.
g. Member information is leaked because the member failed to properly manage the Account password or similar information.
h. The member is unable to use all or part of the Service functions due to change of device, change of operating system OS version, change of telecommunications carrier, or similar reason.
i. The member deletes content or account information provided by the Company.
j. Illegal access to servers by a third party, illegal use of servers, or obstruction of abnormal access using programs.
k. Other reasons equivalent to the above for which the Company’s attributable cause is not recognized.
3. The Company does not guarantee the legality, originality, exclusivity, reliability, accuracy, truthfulness, usability, or fitness for a particular purpose of Generated Outputs. The Company shall not be liable for failure of members to obtain expected profits through use of the Service, nor for damage caused by Generated Outputs obtained through the Service.
4. Members shall be responsible for all issues arising in connection with the use of Generated Outputs, and the Company shall not be liable therefor.
5. The limit of the Company’s total damages liability arising from Generated Outputs shall follow the standard set forth in Article 16 Paragraph 12 Item 5.
6. The Company shall not be liable for the reliability or accuracy of information, materials, or facts posted by members in relation to the Service or searched or recommended within the Service.
7. The Company shall not be responsible for compensating members for damage suffered in relation to use of the Service that is caused by the member’s intent or negligence, or for mental distress suffered due to other members.
8. If damage occurs due to materials posted or transmitted by a member, or if disadvantages arise in relation to the selection or use of materials, the member shall be responsible.
9. If damage occurs to the Company due to a member’s violation of these Terms, the member shall compensate the Company for all damage incurred and indemnify the Company from such damage.
Article 26 (Governing Law and Agreed Jurisdiction)
1. These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Korea.
2. The Company and members shall make all necessary efforts to amicably resolve disputes arising in relation to use of the Service.
3. If a lawsuit is filed for a dispute between the Company and a member, the court having jurisdiction under the Civil Procedure Act shall be the competent court.
Article 27 (Application of Relevant Laws and Regulations)
1. Matters not specified in these Terms shall, unless otherwise agreed, be governed by relevant laws and regulations, related terms and conditions, or agreements. If there is no provision in relevant laws and regulations, related terms and conditions, or agreements, such matters shall follow general commercial practices or may be determined by agreement between the Company and the member.
Addendum
The copyright to these Terms belongs to KRISTINCOMPANY Co., Ltd., and unauthorized reproduction, distribution, and transmission are prohibited.
- Announcement Date: 2026-05-13
- Effective Date: 2026-05-13
Previous Terms of Use for the Service can be found below.