Terms of Service
Last Updated: November 5, 2025
Chapter 1: General Provisions
Article 1 (Purpose)
These Terms of Service (“Terms”) define the conditions of use, rights and obligations between KRISTINCOMPANY Co., Ltd. (“Company,” “we,” or “us”) and users (“Members”) regarding the use of ShoeCatch (“Service”), an AI‑driven shoe and fashion design platform and related web/mobile services. By agreeing to these Terms, Members may use the Service without entering into a separate agreement.
Article 2 (Definitions)
The terms used in these Terms are defined as follows:
1.
Member: A person who enters into a service agreement under these Terms and uses the Service.
2.
ID: A combination of letters and numbers selected by the Member and approved by the Company for identification and access.
3.
Password: A combination of letters and numbers selected by the Member to protect personal information.
4.
Content: Any symbols, characters, voice, sound, image, video, graphic, colour, and AI output provided by the Company or created by Members within the Service.
5.
Paid Services: Functions or digital products within the Service that require payment, such as subscriptions, manufacturing integration, or commissions.
6.
Credit (Cash): Virtual units purchased through subscriptions or granted by the Company. Credits are deducted when Members use AI design, manufacturing integration, or premium features and are non‑refundable.
Undefined terms follow relevant laws or customary practices.
Article 3 (Publication and Amendment of Terms)
1.
The Company posts these Terms in a manner that Members can easily view on the Service’s home screen.
2.
We may amend the Terms to the extent permitted by law, and we will notify Members at least seven days before the effective date (30 days if changes are unfavourable) by stating the effective date and reasons.
3.
If we notify Members and they do not express disagreement by the effective date, they are deemed to agree to the revised Terms. Members who disagree may terminate the service agreement.
4.
Matters not specified in these Terms follow relevant laws or customary practices. By agreeing, Members also agree to follow separate ethics guidelines and service policies posted by the Company.
Chapter 2: Service Agreement
Article 4 (Membership and Management)
1.
A service agreement is formed when an applicant completes the registration form, consents to these Terms and the Privacy Policy, and the Company approves the application.
2.
Applicants must provide real and accurate information. duplicate registrations are not permitted. Members who do not provide real information are not legally protected.
3.
Members must promptly update any changes to their registration information, and the Company is not responsible for disadvantages arising from failure to update.
4.
Individuals under 14 (or under the age of majority in their jurisdiction) must obtain consent from a legal guardian. Those aged 14 or older but under the age of majority should review these Terms with their guardian.
Article 5 (Approval and Restrictions on Applications)
1.
The Company may defer approval if there is no capacity or for technical or operational reasons.
2.
We may refuse an application if:
a.
The applicant uses another person’s identity or information.
b.
The applicant provides false information.
c.
The application is for purposes that disturb public order or morals.
d.
The applicant intends to rent or resell accounts.
e.
The applicant re‑registers within one year after being expelled for violating the Terms.
f.
A minor applies without guardian consent. or
g.
The applicant fails to meet other requirements set by the Company.
Article 6 (Company’s Obligations)
1.
We will not engage in acts prohibited by law or good customs and will strive to provide stable services.
2.
We will establish reasonable security systems and comply with the Privacy Policy to ensure safe use.
3.
We will promptly process legitimate complaints or inform Members of delays and expected processing times.
Article 7 (Member’s Obligations)
1.
Members must comply with these Terms and service policies and must not:
a.
Provide false information when applying or modifying information.
b.
Misappropriate another’s information or payment method.
c.
Alter information posted by the Company or disrupt the Service.
d.
Collect or distribute other Members’ personal or account information without consent.
e.
Attempt to reproduce or modify the Service via reverse engineering or other methods.
f.
Use hacking or automated programs to overload servers or abuse the Service.
g.
Lend, transfer or sell accounts or access rights.
h.
Transmit or post malicious or prohibited information (e.g., malware).
i.
Engage in gambling, obscene or discriminatory acts, or link to harmful sites.
j.
Post illegal content such as non‑consensual imagery or child exploitation material.
k.
Spam or repeatedly post identical or meaningless content.
l.
Use the Service for commercial, advertising or political purposes without permission.
m.
Exploit bugs or copy and distribute information for commercial gain.
n.
Defraud or harm others.
o.
Infringe intellectual property, portrait or personality rights of the Company or others.
p.
Obtain or use Credits (Cash) by fraudulent means.
q.
Sell or transfer Credits or perform equivalent acts.
r.
Otherwise violate laws or these Terms.
2.
Members are responsible for managing their ID, password, payment methods and Credits. The Company is not liable for issues arising from poor management absent gross negligence.
3.
When using AI tools, Members must not intentionally produce biased or unlawful outputs. They must ensure AI results shared externally do not contain illegal, violent, sexual or discriminatory content or infringe third‑party rights. Members bear all responsibility for any issues.
Chapter 3: Provision and Use of Service
Article 8 (Use of Service)
1.
The Service is generally available 24/7 but may be temporarily interrupted for maintenance or technical reasons. We will notify Members in advance whenever possible.
2.
We may set or change the types and number of devices that can access the Service per Member.
3.
Fair Use Policy (FUP) – Members must use the Service responsibly. Excessive API calls or sharing account credentials are prohibited and may result in account suspension or deletion without refund.
4.
Members warrant that any data, workflows, APIs or outputs they post or generate do not contain illegal information or infringe others’ rights. Members are fully liable for legal or ethical issues arising from their data.
5.
We do not guarantee the legality, functionality, utility, security or reliability of data or AI outputs. Members assume all responsibility for using AI results.
Article 9 (Paid Services and Credit Model)
1.
The Service is principally provided on a paid basis, though some functions may be offered for free.
2.
Subscription and Credits: Paid services operate via monthly subscriptions. When Members pay a subscription fee, they receive a specified amount of Credits. Credits are deducted when using AI design features, manufacturing integration or premium tools.
3.
We will provide the name, content, usage method, price, payment method and refund conditions of paid services via notices or separate policies.
4.
Members must comply with such notices and policies. if there is a conflict with these Terms, the paid service notice or policy prevails.
Article 10 (Suspension of Service)
1.
We may temporarily suspend all or part of the Service for reasons such as:
a.
Service interruptions by telecommunications or network operators.
b.
Power outages, facility relocation, maintenance or inspection.
c.
Service facility failures or traffic overload.
d.
War, natural disaster or other force majeure events.
e.
External partner issues beyond our control.
2.
In the event of major business reasons (e.g., business transfer, division, or termination of content agreements) that make it difficult to continue the Service, we will provide 30 days’ notice.
3.
We will compensate Members for damages caused by temporary suspensions without reasonable cause, except when due to the reasons listed above or absent our intent or negligence.
Article 11 (Member Withdrawal and Termination)
1.
Members may terminate the service agreement at any time via the Service menu, and we will process it immediately.
2.
We may restrict or terminate a Member if:
a.
They provide false information on application.
b.
They violate the restrictions in Article 5(2).
c.
They default on payment obligations.
d.
They interfere with another’s use or steal information.
e.
They violate the prohibitions in Article 7 or the AI ethics obligations in Article 20.
f.
They engage in illegal or immoral acts.
3.
We will notify Members of the reason, type and duration of restrictions and how to file an objection. In urgent cases, notice may follow after the fact.
4.
We may temporarily suspend an account during investigations and permanently terminate the account if the same violation repeats or is not corrected within 30 days.
5.
Members whose accounts are terminated are not entitled to damages or refunds of subscription fees, and refund limitations may apply.
Article 12 (Provision of Information)
We may send information deemed necessary for Members via email, SMS or other methods. Advertising messages require prior consent.
Article 13 (Advertisement)
1.
We may display advertisements on the Service, website or via email.
2.
External advertisements or services linked through banners or links are not part of our Service. we do not guarantee their reliability.
3.
Members access such external services at their own risk.
Article 14 (Service Use and Content Management)
1.
We may review content for illegality or AI ethics violations and delete or restrict it in accordance with Article 11.
2.
We may monitor Members’ Service usage and data to detect and prevent violations but are not obligated to do so.
3.
We may store Members’ data for backup or operational purposes but are not obligated to store it.
4.
We will cooperate with lawful requests from investigative authorities.
Article 15 (Intellectual Property Rights)
1.
Members retain ownership of their posted or generated content and AI outputs. However, Members grant the Company a free, non‑exclusive, perpetual, worldwide licence to store, reproduce, modify, publicly transmit, display, distribute and create derivative works for service operation, improvement and promotion.
2.
When Members share data with others, they warrant that they have the right to grant a licence for others to use or adapt the data and take responsibility for any disputes.
3.
We do not guarantee that AI outputs are lawful or non‑infringing. Members are liable for any issues arising from their use.
4.
Except as described in these Terms or policies, we do not share Members’ files or data with others.
5.
Members warrant that their uploads do not infringe third‑party rights and must indemnify the Company for any resulting disputes.
Chapter 4: Orders and Payments
Article 16 (Payment)
1.
When Members click a purchase or payment button and enter payment information, a paid service contract is formed and fees are charged accordingly.
2.
Payment methods include credit cards, debit cards or prepaid cards. We do not charge fees other than the service price.
3.
Subscription services renew automatically every month, and if the billing date does not exist in a month, payment occurs on the last day.
4.
Upgrading to a higher‑priced plan results in immediate billing of the new plan. prior fees are not refunded.
5.
Members under 19 (or the legal age) must obtain guardian consent to purchase paid services. contracts without consent may be cancelled by the minor or guardian.
Article 17 (Withdrawal and Refund)
1.
Members may cancel a purchase within seven days from the later of the payment date or availability date if the service has not been used.
2.
Cancellation is limited when:
a.
The service has been used or partially consumed.
b.
Provision of digital content has begun.
c.
The law designates the service as non‑cancellable.
3.
If a paid service materially differs from its description or is not delivered as agreed, Members may cancel within three months of availability or 30 days of knowing the discrepancy.
4.
We may request additional evidence to process refunds and may suspend or cancel transactions pending verification. Refund terms follow separate policies.
Article 18 (Refund of Overpayment)
1.
We will refund any overpayment. if caused by the Member’s fault, reasonable costs may be deducted.
2.
Refunds are processed using the original payment method, and we may contact the Member for necessary information.
Chapter 5: AI Ethics Regulations
Article 19 (AI Ethics Policy)
1.
We establish and follow an AI ethics policy to prevent problems during AI use and to fulfil legal and ethical responsibilities.
2.
We aim to provide friendly and useful AI, prioritising appropriate expression and data protection. We strive to avoid generating biased or incorrect information.
3.
Our policies are based on applicable laws and government guidelines, and we implement age verification to protect minors from adult content.
Article 20 (User Obligations in AI Use)
1.
Members must not use the Service maliciously, including intentionally prompting biased or discriminatory outputs, exposing harmful content to minors or spreading defamatory or false information.
2.
When sharing AI outputs externally, Members must ensure the outputs do not contain illegal, violent, sexual or discriminatory content or infringe third-party rights. Members are solely responsible for any issues.
3.
Members must follow the AI ethics policy, service policies and technical safeguards and must not circumvent them. This includes not bypassing age verification or repeatedly prompting prohibited outputs.
4.
Members must immediately notify us of problematic AI outputs and cooperate with our improvement efforts.
5.
Violations may result in suspension without notice, and Members must compensate the Company for any damages caused.
Article 21 (Scope of AI Ethics Policy)
The AI ethics policy may be amended in response to technological or legal changes. We will notify Members of amendments, and Members must review and comply with the updated policy.
Chapter 6: Credits and Benefits
Article 22 (Provision of Credits)
1.
We provide Credit services as follows:
a.
Deducting Credits when using AI design, manufacturing integration or premium services.
2.
We may limit certain services or change service details for legal or operational reasons.
3.
We may display advertisements in connection with Credit accrual.
4.
In case of discrepancies between displayed and actual accrual amounts, server records prevail. we are not liable for errors absent gross negligence.
5.
Credits obtained through subscription can be used for AI model calls, design orders or manufacturing integration.
6.
Credits may not be sold, transferred or otherwise traded.
Article 23 (Correction, Cancellation and Expiration of Credits)
1.
Members may request corrections of Credit accrual errors within 30 days. confirmed errors will be corrected within 30 days.
2.
Credits obtained through fraudulent means may be cancelled or reclaimed after notification and verification.
3.
Credits automatically expire 365 days after accrual. we will notify Members one month before expiration.
4.
Unused Credits are forfeited upon termination of the service agreement and are not reinstated upon re‑registration.
Chapter 7: Miscellaneous
Article 24 (Disclaimer and Compensation)
1.
A party that breaches the Terms and causes damage must compensate the other party. liability is waived absent intent or gross negligence.
2.
We are not liable for damages due to:
a.
Maintenance, replacement or inspection causing service interruption.
b.
Member’s intentional or negligent acts.
c.
Lack of reliability or accuracy of other Members’ posts.
d.
Transactions or disputes among Members or between a Member and a third party.
f.
Failure to realise expected benefits.
g.
Leakage due to poor management of IDs or passwords.
h.
Inability to use the Service due to device changes, OS updates or roaming.
i.
Deletion of content or account information by Members.
j.
Illegal access or interference by third parties.
k.
Other reasons beyond our control where we are not at fault.
3.
We do not guarantee the legality, accuracy or suitability of AI outputs and are not liable for damages caused by them.
4.
Members must indemnify the Company for damages caused by their violation of these Terms.
Article 25 (Notices to Members)
1.
We may notify Members via email, phone or SMS.
2.
For notices to multiple Members, posting on our website or Service for seven days may substitute individual notices, except for matters materially affecting a Member’s transaction.
Article 26 (Governing Law and Jurisdiction)
1.
These Terms are governed by the laws of the Republic of Korea.
2.
The Company and Members will endeavour to resolve disputes amicably.
3.
If litigation is necessary, jurisdiction is determined by the Civil Procedure Act (generally the Seoul Central District Court).
[Supplementary Provisions]
Copyright for these Terms belongs to Christine Company. Unauthorised reproduction, distribution or transmission is prohibited.
Date of Announcement: 04 November 2025
Effective Date: 04 November 2025